Terms of service

Welcome to J3D Dimension. By placing an order through this website or social media, you agree to the following Terms & Conditions.

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1. Products
• All items are 3D printed, so slight variations in colour, texture or finish may occur.
• Fidget and sensory toys are not suitable for children under 3 years old due to small parts.
• Items are designed for sensory use only and should not be placed in the mouth.

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2. Orders
• Orders are made on a first-come, first-served basis.
• Custom orders may take longer depending on design time and printing time.
• You will receive confirmation once your order has been accepted.

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3. Payment
• Payment must be made in full before printing begins.
• Accepted payment methods: [add PayPal, bank transfer, etc.]

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4. Processing Times
• Standard orders typically take 3–7 days to print and prepare.
• Custom orders may take longer depending on complexity.
• Delays may occur during busy periods, but you will always be kept updated.

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5. Delivery
• UK delivery only (unless otherwise agreed).
• Delivery times are estimates and depend on the courier.
• J3D Dimension is not responsible for delays caused by royal mail or couriers.

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6. Returns & Refunds

Because items are custom-made to order:
• Refunds are only offered if the item arrives damaged or faulty.
• You must contact us within 48 hours of receiving your order with photos of the issue.
• We do not accept returns for:
• Change of mind
• Incorrect colour choice
• Normal 3D printing texture or minor cosmetic imperfections

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7. Safety
• Products are intended as sensory fidget toys only.
• Not for chewing or oral stimulation.
• Always supervise young children.

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8. Privacy
• Any personal information (name, address, etc.) is used only to process your order.
• We do not share or sell customer information.

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9. Contact

If you have any questions, please contact: through the contact us page.